TERMS & CONDITIONS
CUSTOMER CARE
Welcome to From Calder Gardens, your go-to online store for handcrafted products. As the owner, I hand-make all of my items with love and care. I love meeting my customers, which is why I travel to farmers' markets and craft fairs around Nottinghamshire. Many of my customers have asked for other ways to buy my products, so I decided to offer them to everyone online. I have lots of repeat customers who love our competitive pricing. If for any reason you are not satisfied with your purchase, please don't hesitate to contact me.
PRIVACY & SAFETY
At From Calder Gardens, I am committed to protecting your privacy and ensuring the security of your personal information.
My Privacy Policy outlines how I collect, use, disclose, and protect your data when you visit my website, buy my products, or talk to me in person.
1. Information I collect.
Personal Information: I may collect personal information such as your name, email address, mobile number, and billing information when you create an account, make a purchase, or contact me for support.
Usage Information: I collect data about your interactions with my website, including your IP address, browser type, pages viewed, and device information.
Cookies: I use cookies and similar tracking technologies to enhance your browsing experience and collect data about your use of my website.
2. How I use your information.
To provide Services: I use your personal information to process orders, respond to enquiries, and provide customer support.
Improvement: I analyse usage data to improve my website, products, and services, enhancing your experience.
Communication: We may use your email address to send updates, promotions, and newsletters. You can opt-out at any time.
3. Information Sharing.
I do not sell, trade, or share your personal information with third parties, except when necessary to fulfill your orders or as required by law.
4. Data Security.
I take reasonable measures to protect your data from unauthorised access, disclosure, alteration, and destruction.
5. Third-Party Links
My website may contain links to third-party websites. I am not responsible for their privacy practices or contact. Please review their privacy policies
6. Children's Privacy.
My services are not intended for children under 13 years of age. I do not knowingly collect personal information from children.
7. Your Choices.
You can manage your email preferences and opt out of marketing communications. \ You may also delete your account or request access to your data.
8. Changes To This Policy
I may update this Privacy Policy from time to time. The revised policy will be posted on my website with the date of the last update.
9. Contact Me.
If you have any questions or concerns about this Privacy Policy, please contact me at fromcaldergardens@gmail.com, or via the Contact Me page.
Thank you for choosing From Calder Gardens. Your Privacy is very important to me.
Vicki Harper- Owner From Calder Gardens.
WHOLESALE ENQUIRIES
Please contact me at fromcaldergardens@gmail.com with any wholesale enquiries or use the contact me form.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments